Can I exchange my Swarovski? The products must be in original condition with their original packaging and the return voucher must be attached to the products. If you cancel an order, you are obligated to
Can I exchange my Swarovski?
The products must be in original condition with their original packaging and the return voucher must be attached to the products. If you cancel an order, you are obligated to return the goods to the address listed on our Website under “Customer Service – Return Policy“.
What is the return policy for Swarovski?
RETURNS & EXCHANGE. Swarovski’s top priority is our customer satisfaction. You may return your online order up to 14 days after receipt (with the exception of Gift Cards and Swarovski Masks if unpacked due to hygienic reasons).
Can I return Swarovski without a receipt?
You will be asked for proof of purchase (e.g. your purchase or gift receipt), so please ensure you retain this. You will have the option of receiving a replacement Product, if available, or a full refund.
Does Swarovski Jewelry have resale value?
4. Swarovski crystal uphold their resale value. Due to their demanding design standards and lasting popularity, Swarovski crystals hold their value quite well, making them a favorite among designers and jewelry aficionados.
Is Swarovski good brand?
Swarovski exists in a very well-chosen spot in the jewelry market. They offer excellent quality man-made crystals and gemstones that are very good at imitating natural diamonds and gemstones while coming at a fraction of the price.
Does Swarovski have insurance?
For Swarovski in the US, we offer a one year warranty for Jewelry and Accessories and a two year warranty for all other products. Our warranty policy can be found here[DR8] .
Can I use Swarovski everyday?
Can Swarovski rings be worn everyday? We say absolutely if you match the right style to each occasion and care for the pieces so they stay their fabulous best, always. Unless you’re Liberace, it’s unlikely you’ll want a knuckleduster as your standard hand-candy while you’re pottering at home.
Can a third party forward information to Swarovski?
The details provided to Swarovski will not be forwarded to any third parties under any circumstances. Swarovski Crystal Online uses cookies to tailor its products and services. This enables the Online Shop to recognise your browser and to offer you more personalised service. Cookies can be deactivated at any time in your browser.
Can you return Swarovski crystals after they are shipped?
Yes, though your order will only qualify as a loyalty purchase once the order has shipped and so long as no return is registered within our current return policy. – If I have one item from pre-order in my shopping cart and one standard product, are they only shipped together?
How can I check the progress of my Swarovski order?
Additionally, you can check your order’s progress at any time by visiting “my account” (if you were logged in during checkout), or via “tracking” available in our Customer Care section (if you used guest checkout). – How can I identify if a product is eligible for pre-order?
When is the customer relations department at Swarovski open?
Our Customer Relations Department is available from Monday to Friday, from 9am to 6pm, excluding bank holidays. If cancelation is no longer possible, unwanted items would need to be returned per our returns policy.