How do I cancel my discovery vitality subscription?

How do I cancel my discovery vitality subscription? If you would like to cancel your Vitality gym benefit, you need to contact your club directly: Call Virgin Active on 0860 200 911 or visit their

How do I cancel my discovery vitality subscription?

If you would like to cancel your Vitality gym benefit, you need to contact your club directly: Call Virgin Active on 0860 200 911 or visit their website at

How do I speak to a consultant at Discovery?

  1. 0860 99 88 77, 24 hours a day, 7 days a week.
  2. 083 123 88 77.

Is Discovery medical aid paid in advance or arrears?

“Your billing method is in arrears. This means that on the 1st of each month you are paying for the previous month.

How do I dispute a discovery claim?

Complete the online form and email it to mydisput[email protected] or call 0860 99 88 77 to discuss your dispute.

How do I change my discovery details?

How do I update my contact details?

  1. Log into the Discovery app with your username and password.
  2. Navigate to your profile and input your password.
  3. Tap on ‘Contact details’.
  4. Scroll down and tap on ‘update information’ and follow the prompts.

How do I withdraw money from Discovery Bank?

To withdraw cash from the point of sale at a local retailer (Pick n Pay, Checkers and Shoprite outlets, and selected Spar stores) go to any till and tell the cashier you want to withdraw cash from your Discovery Bank account.

What can I use my discovery savings for?

We pay your day-to-day medical expenses such as GP and specialist consultations, medicine, except for registered and approved chronic medicine, radiology and pathology from the available funds allocated to your Medical Savings Account (MSA).

How long do discovery claims take?

Fast Track claims Fast Track your approved, specified electronic portable possession claim and we’ll replace the lost or stolen item within 48 hours. This service is available nationwide. We like to keep our promises so if we don’t deliver your item in time, we will waive the excess on your claim.

How do I claim money back from medical aid?

You can normally do this via email, fax or post. There are generally two ways to claim for medical aid: either you can do it yourself, or your healthcare professional can do it on your behalf. Many healthcare providers ask that you settle with them first and then claim the money back afterwards.

How do I qualify for Discovery Vitality?

Every time you do healthy activities, like going for a health check, buying healthy food and getting physically active, you can earn Vitality Health points and increase your Vitality Health status. For each additional member aged 18 and older, add 3 750 (Bronze), 12 500 (Silver), 20 000 (Gold) and 25 000 (Diamond).

When did Discovery Health cancel my medical aid?

Interestingly discovery had cancelled my medical aid on the 11/09/2015. Best part is i was never notified. Until i went to a pharmacy to find out my medical is cancelled. So without any notification of the cancellation been approved or in process i was just removed.

Is the Discovery Health Medical Scheme for profit?

Discovery Health administers the Discovery Health Medical Scheme. A medical scheme is a not-for-profit entity governed by the Medical Schemes Act. Members of a medical scheme pay contributions every month and in return, receive medical cover according to the rules of the scheme and clinical best practice.

Why are there waiting periods for Discovery Health?

Schemes can apply waiting periods because you have never belonged to a medical scheme or you have had a break in membership of more than 90 days before joining Discovery Health Medical Scheme. You will not have cover or access to the Prescribed Minimum Benefits during your waiting periods. This includes cover for emergency admissions.

How does medical savings account work in Discovery Health?

The Medical Savings Account (MSA) is an amount that gets set aside for you at the beginning of the year or when you join Discovery Health Medical Scheme. You pay back this amount monthly as part of your medical scheme contribution. Members on the Executive, Comprehensive, Priority and Saver plans get a Medical Savings Account.