How do I contact Oncor?

How do I contact Oncor?

You can also call us at 888.313. 4747 or send an email to [email protected].

How do I report a power outage to Oncor?

To report an outage call 888-313-4747, text OUT to 66267, use the MyOncor app or select “Report an Outage” located above the map. Safety for our employees and the public is our number one priority. If you see a downed power line, stay away and call 911 immediately.

Who is Oncor in Texas?

Dallas, Texas, U.S. Oncor Electric Delivery Company is Texas’s largest transmission and distribution electric utility, the 5th largest in the US, serving more than 10 million Texans in 420 cities and 120 counties in the state.

Is TXU and Oncor the same company?

TXU Corp. TXU Energy is the Retail Electric Provider (REP), Oncor is the Transmission and Distribution Utility (TDU), and Luminant is the wholesale electricity generation.

Who do you call when electricity goes off?

If you have no power once you have assessed the situation you can report the outage online or call 13 13 88.

Who is responsible for tree limbs on power lines Texas?

Oncor spokeswoman Kerri Dunn told 6 News Thursday there are very specific rules for trimming trees. Any low voltage lines going from the power line to a person’s house are the home owner’s responsibility. The rest of the lines and the transformer on the utility poll are high voltage and Oncor’s responsibility.

Can you get electricity straight from Oncor?

If you live in one of Oncor’s many service areas across Texas, a number of providers are available to provide your electricity, including Constellation, Direct Energy, 4Change Energy, and TXU Energy.

Why does the power keep going out in my area?

Generally, the power goes out for two reasons; a circuit breaker or fuse is tripped in your home, or the power lines themselves are affected. If the power has gone out just in your house, or some items are working but some aren’t, it’s a sign that the cause is somewhere in your electrical system.

Who owns Texas Electric?

Vistra Energy
A subsidiary of Vistra Energy, it is one of the largest retail electricity providers in Texas. In the 2020 Forbes Global 2000, Vistra Energy was ranked as the 756th-largest public company in the world….TXU Energy.

Type	Public company
Number of employees	1,000

What do I do if my electric goes off?

What should I do during a power cut?

1. Switch off all electrical appliances that shouldn’t be left unattended, in case the power comes back on.
2. Leave a light on so you know when the power outage has been resolved.
3. Check to see if your neighbours are okay.
4. Wrap up warm.

How to contact Oncor Electric Company in Texas?

Count on Oncor for friendly, responsive customer service. If you currently have electric service, please contact your retail electric provider at the number on your electric bill to stop, reconnect, or transfer your service. Texa​​s residents have a choice when it comes to an electric provider.

What kind of energy does Oncor energy use?

Oncor serves residential, commercial, and industrial customers within its service area. The company offers electricity sourced from conventional coal plants as well as wind and solar power. Deregulation of Texas’s energy markets allows consumers like you to choose retail energy providers.

How many miles of electric lines does Oncor have?

The company was founded in 2001 and maintained approximately 134,000 miles of electrical distribution lines as of 2018. Oncor is the largest transmission company within the service area of the Electric Reliability Council of Texas. Oncor provides electrical service to 120 counties and 410 communities in Texas.

Where do I go to pay my Oncor Bill?

To pay your bill, you must contact your retail energy provider (REP). Transmission & Distribution Utility companies (TDUs), like Oncor, do not manage customer service related to plans, customer accounts, billing/payments, etc. For a list of all the Texas REPs, please go to our Texas suppliers pages.